IN-RGY takes over Production and Project Support for Domtar’s SAP HCM System

Problematic

At a time when Domtar was in need of production support for their SAP HCM System while they focused their resources on moving its on-premise system to a cloud-based solution, IN-RGY provided the perfect Maintenance Support solution to cover Domtar’s short-term requirements. Although the initial support contract was to cover the period for migrating to Cloud, this contract quickly turned into a Master Support Agreement due to the inability of the Cloud solution to meet Domtar’s complex environment needs.