What is IN-RGY’s organizational services model that results in a 100% customer satisfaction rate?
Our win-win approach can be resumed in four points:
- The human resources strategy and knowledge centre – A corporate analysis including processes and the technological environment to evaluate and select the right HR technologies for payroll management, human capital management and talent management. Project and change management using risk analysis, communication planning, project team coordination and knowledge transfer.
- Integration of the human resources and payroll management information system – Programming and customizing an SAP HCM solution (SAP ERP, SAP SuccessFactors or a hybrid, integrated combination of these two technologies). Integration between SAP and other technologies and implementation of complementary tools.
- Customer support and application maintenance – A team dedicated to the maintenance, optimization and performance of the solution, as well as periodic adaptation and updating. Operating services such as those related to security, programmed processes and user access management. User support, coaching and customized training for clients regarding specific processes.
- System administration and hosting – Private cloud (dedicated servers hosted in one of seven data centres) or on-premise (at the client’s site). Management of systems includes advanced virtualization (VMware vSphere), operating systems, databases and system administration (SAP BASIS).
IN-RGY offers you the choice of five flexible service models for your HR Information System:
- SAAS – With this model, IN-RGY provides your HR department a customized solution. Hosted, configured and maintained by our team so that you do not have to worry about the IT-side of your HR/Payroll solution.
- Turnkey – With this hassle-free method, we take full charge of the successful project deployment within your own HRIS solution environment.
- À la carte – We respond to your specific needs. This is the ideal solution when you require extra or specific expertise to fill a given need.
- Support and maintenance – We ensure that your application and technological infrastructure works optimally according to your specifications.
- Specialized solutions – Through our partnerships and in-depth technical experience, we can provide you with SAP licences and complementary tools (SpinifexIT, Nakisa, etc.) that will enhance your SAP experience and increase your operational efficiency.